To make a very long story short, I bought 2 cars from Russell Volkswagon in Catonsville in a 6 month period. I brought my Jetta in for a scratch repair. A BMW was getting a clear coat spray, and my ENTIRE car was coated with clear coat. They gave me the run around,...Read more
my experience with russell volkswagen was terrible. i was left just standing around when another customer came in and took my sales person right away from me. i decided to get in my car and leave. the sales person acted as if he made and manufacted the car himself. he...Read more
Do you have something to say about Russell Volkswagen? What happened? What can we help you with?